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Shipping and Delivery

Une Nuit Nomade declines all responsibility on conditions of delivery (loss of the products ordered, strikes …).

In case of delay in the delivery, we ask you to report this to us by e-mail to so we can lead an investigation into the carrier to improve the quality of the delivery service. The customer must check the condition of the merchandise on reception. Any anomaly noted [damaged parcel(s), missing product(s) in comparison with the delivery note or damaged product(s)] must be notified, the same day or no later than the first working day following arrival of the goods, by email

Please note that deliveries outside of the European Union may be subject to customs, regulatory or legal restrictions. To comply with local legislation, you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from We are unable to offer any assistance or advice if either issue arises.